Privacy Policy



Welcome to L4 Teamwear Limited’s privacy notice dated 4 May 2021.


  1. Important information and who we are
    1. What is the purpose of this document?

L4 Teamwear Limited is committed to protecting the privacy and security of your personal information.  This privacy notice aims to give you information on how L4 Teamwear Limited collects and processes your personal data when you correspond with us by phone, e-mail or otherwise and through your use of our website (our site), including:


  • Information you provide when you fill in forms on our site;
  • any data you may provide through our site when you visit our site, register to use our site, search for a product, place an order on our site, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, leave comments, feedback, messages and other information you make about us on our site including blogs and discussion forums and when you report a problem with our site; and
  • information you provide during and after the supply of products or use any of the services provided by us.


This notice applies to anyone who uses our site or who buys or uses any of our products and/or services.  We may update this notice at any time.

It is important that you read this privacy notice when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.


  1. Controller

L4 Teamwear Limited (Company Number: 12440856) whose registered office is at 269 Farnborough Rd, Farnborough, Hampshire, England, GU14 7LY, collectively referred to as Company, we, us, our in this privacy notice) is the controller and responsible for your personal data.  This means we are responsible for deciding how we hold and use personal information about you.  We are required under data protection legislation to notify you of the information contained in this privacy notice.


  1. Contact details

Full name of legal entity:   L4 Teamwear Ltd


Registered office:               269 Farnborough Rd, Farnborough, Hampshire, England, GU14 7LY

Trading address:                 84 Wakefords Park, Fleet, Hampshire, GU52 8EZ


Email address:          

Telephone number:           01252 447 434






  1. The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified.  It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:


  1. Identity data

includes first name, maiden name, last name, username or similar identifier, marital status, title, age, date of birth, gender, job title and profession.

  1. Contact data

includes postal address, billing address, delivery address, email address and telephone numbers.

  1. Financial data

includes bank account and financial information, credit card and payment card details.

  1. Transaction data

Includes details about payments to and from you and other details of products and services you have purchased from us.

  1. Profile data

Includes your username and password to access our site, any quotations, purchases or orders made by you.

  1. Marketing and communication data

Includes your preferences in receiving marketing from us and your communication preferences.


We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).  Nor do we collect any information about criminal convictions and offences.


Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services).  In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.



  1. How we use your personal data

We will only use your personal data when the law allows us to.  Most commonly, we will use your personal data in the following circumstances:

  1. Where we need to perform the contract we are about to enter into or have entered into with you.
  2. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  3. Where we need to comply with a legal or regulatory obligation.


Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email, text message, via social media.  You have the right to withdraw consent to marketing at any time by contacting us using any of the contact details/methods set out within this notice.



  1. How we collect your personal data
  1. You may give us your identity, financial data and/or contact details through direct contact when you contact us by filling in forms or corresponding with us through post, phone, email or otherwise including when you:
  • Visit our site
  • Search for a product or service.
  • Request a quote or place an order.
  • Request marketing or information.
  • Leave comments or feedback.
  1. From third parties including business partners, suppliers, delivery services, analytics providers, credit reference agencies.
  2. From technical data (see note 7).
  3. From financial and transaction data and delivery services.
  4. From identity and contact data from publicly available sources such as Companies House.


  1. How is your personal data used?

Your personal data will only be used within the confines of the law.  Most often this will be where we need to perform the contract we are about to enter in with you or where it is necessary for our legitimate interests (or those of a third party) and your rights are not affected by those interests.  Or, where we must comply with a legal or regulatory obligation.


  1. Sharing and disclosing your personal information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. 

L4 Teamwear Ltd uses third parties to supply services and business functions.  These include couriers such as DPD and also specialist production services, where we may require goods to be sent directly to you.  In these instances, we will only ever supply your name, address and contact details, to meet business requirements.  No financial data will be shared.




  1. Visitors to our website

Cookies & other tracking software

Website usage information is collected using cookies.

We use "cookies" in order to personalise your visit to our website and enhance your experience by gaining a better understanding of your particular interests and customising our pages for you. A cookie is a message given to a web browser by a web server and which is then stored by the browser in a text file. Each time the browser requests a page from the server this message is sent back which enables the user's computer to be identified.

We may use the information provided by cookies to analyse trends, administer the website, or for research and marketing purposes to help us better serve you.  No information which personally identifies you will be collected through the cookies.  If you like, you can set your browser to notify you before you receive a cookie so you have the chance to accept it and you can also set your browser to turn off all cookies.  The website (run by the Interactive Marketing Bureau) contains step-by-step guidance on how cookies can be switched off by users.

Our website requires the use of cookies in order to work at their best.  If you do not wish these cookies to be used then please note that you may not experience our site working to their best effect. 

Google Analytics; allows us to gather and store statistical information about our website visitors behaviour whilst it can identify the users country and IP address it does not store any information that would, on its own, allow us to identify individual users of this service.

Information on Google analytics privacy and data security policy can be found at: 


Our website contains links to other websites such as:

- Facebook

- Twitter

- LinkedIn

- Pinterest

- Instagram

- Google +

- YouTube


This list may be expanded in the future but it should be noted that this privacy policy only applies to this website ( so when you link to other websites you should read their own privacy policies.

We use the following web based services to contact our clients and subscribers and to gather statistical information on website user behaviour to enable us to improve our services and products:

MailChimp; allows us to contact our e-mail subscribers and holds minimal personal information including first name and email address. 


When you sign up for this service you are allowing us to:

- Transfer your contact information to MailChimp

- Store your contact information in our MailChimp account

- Send you marketing emails from our MailChimp account

- Track interactions for email marketing and ad placement purposes


More information on MailChimp’s privacy policy can be found here:  


Personal Data Security and Confidentiality

We maintain adequate technical and organisational security measures to protect your personal information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. 

We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure environment.

Secure Socket Layer ("SSL") encryption technology is used for protection of information in transit for any sensitive transactions such as payments.

We do not store or process your card details ourselves, they are processed and stored via one of our contracted third party service providers.

Only employees and any third party service providers who need the information to perform a specific job are granted access to personally identifiable information.

You acknowledge that the Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information not caused by our negligence.


Protection of your Information

Please keep in mind that whenever you voluntarily disclose personal information online in non-protected environments - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Also remember to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.




  1. Opting out

Our aim is to provide you with choices regarding certain personal data uses, particularly around marketing and we may use your personal data to share products and offers that we feel may be relevant for you.


You may restrict our use of your data by emailing Opt Out to  


  1. Change of purpose

Your personal data will only be used for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.


  1. Safeguarding Measures

L4 Teamwear Ltd takes your privacy seriously and takes every reasonable measure to protect and secure your personal data.  For electronic data, we have several levels of security measures in place including restricted access, IT authentication, firewalls, anti-virus/malware.  Physical data will be stored securely, with only those employees who have a business need-to-know, having access.


  1. How long we keep your data

L4 Teamwear Ltd only ever retains your personal information for as long as is necessary.  We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of seven years after which time it will be destroyed.


  1. Your data protection rights

Under data protection law, you have rights including:


  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate.  You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.


You are not required to pay any charge for exercising your rights.  If you make a request, we have one month to respond to you.


  1. Lodging a complaint

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues ( We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.